How To Give Feedback

“People have a habit of becoming what you encourage them to be, not what you nag them to be.”

Giving feedback is a skill, and like all skills, it takes practice to get it right. Before giving feedback, make sure you remind yourself why you are doing it. Likewise, always be open to receiving feedback. Feedback is a way of supporting each other and being able to improve the way we write.

At Topcontent, we encourage our people to give feedback in order to continuously help fellow writers improve their work. This is not about pointing out the mistakes. It’s about helping writers improve on what they know.

We want to encourage our writers and help them improve, so whenever you need to give feedback, always start off with something positive to reinforce what they are doing right so they keep doing it. Even if it’s just a thank you for them taking the times to complete the task. Afterwards, point out which part they could improve. Don’t be afraid to be specific.

The objective is to help others improve, but you also need to be clear so that writers can understand what needs to be improved.

We have a few examples of giving good feedback

Feedback on content writing

Example of good feedback:

“Thank you for your great work!

I particularly like your inclusion of transition words, and the way you make logical connections between ideas. All of this keeps the flow throughout the article.

Thank you for taking the time to delve into this uncommon topic – it must have required extra research.

A few things that need correcting before we can accept the text:

  • The original name of the game should remain in English. E.g Gonzo’s Quest
  • The structure should be like this: a short introduction, then a paragraph about A, a paragraph about B and a summary. That makes it easier to read and more organised.
  • Try to use a friendlier and a more personable, informal tone as the client is targeting a younger audience.

I’m telling you this so there will be as few corrections as possible needed in the future. That way, everybody saves time and we maintain a level of quality across the board.

I’m grateful that you’re a reliable writer and that I can count on your consistent quality – thanks again!

Example of bad feedback:

Mistakes:

  • The names aren’t in English
  • There are a lot of grammar mistakes
  • The text should have more sections
  • It’s too formal

Feedback on translating content

Example of Good Feedback:

Thank you for your great work! You made the text sound natural, it’s easy to understand, and you included some uncommon words, such as “ supersede.

Just a few corrections that need taking care of before the text can be accepted:

Spelling mistakes:

  • Accomodate -> accommodate, two cs, two ms
  • Basicly -> basically, ends with -ally

Punctuation and Grammar:

Verbs should not be capitalised: Text needs to be adapted to the target language market. Please follow country–specific grammar, so do not just assume that the grammar in the original is correct – it needs checking and maybe changing.  

I’m telling you this so there will be as few corrections as possible needed in the future. That way, everybody saves time and we maintain a level of quality across the board. Again, thank you. Keep up the good work! 

Example of Bad Feedback:

  • There are some mistakes in your translation:
  • You need to write in good English
  • Verbs in small letters – don’t capitalize them.