What are the terms and conditions?
You will find the terms and conditions once you are logged on to your user account in https://app.topcontent.com/pages/freelancers-terms-and-conditions.
Will I have a job contract?
You will be collaborating with us as a freelancer, hence no contract of employment is made. If the quality of your work is not up to the standard that we need it to be, or we find that the freelancer is not respecting our terms and conditions, the account can be removed.
Can I have more than one freelancer account?
Freelancers can have only one (1) account per user. If we encounter freelancers with multiple accounts, their profiles will be deleted immediately. However, the same user can have multiple skills. E.g writing, translating and proofreading.
How much will I get paid for each task?
We pay a fixed price for each task. You can see how much each task is worth in your Task List, which you can find under your Task Board. The price can vary. Please read our guide How Renumeration is Set for more information.
The fixed price is based on us receiving the fully-completed tasks you have accepted to complete.
Topcontent (Sigyn LTD) agrees to pay the agreed-upon compensation for every successfully performed service.
Where can I see my Earnings?
You can see your Earnings in https://app.topcontent.com/earnings and sort them by “Approved not yet paid”, “paid” and “rejected or pending”.
Approved not yet paid Task has been approved by our editors but current payment period has not concluded yet (we have further info on payment period below). Paid Funds have been sent to your account. Make sure you have chosen a payment method and given a correct payment address in https://app.topcontent.com/my-profile Rejected or pending Task did not fulfil the requirements and was rejected, or our editors have not reviewed your tasks yet (pending). Once a task is approved, it will move from “Pending” to “Approved not yet paid”.
How will I get paid?
We pay through Skrill once every month to everyone who has a balance of 10 euro or more. If you have accumulated less than 10 euro, the balance will remain in your account account until a total of 10 euro is accumulated.
Please update your user account with your Skrill pay address. This is the email address you used to sign up for the services. Once again – Make sure you have chosen Skrill as the payment method and given a correct payment email address in https://app.topcontent.com/my-profile
Can I have the compensation deposited to my bank account?
Not directly by us. Skrill, however, offers a service which allows transferring the funds into your local bank account. Additional charges might apply.
When will I get paid?
We make payments once a month, at the end of the month. You will be paid for the tasks you have delivered from the 11th of the preceding month until the 10th. The task has to be delivered and approved before payment can take place.
We have this type of pay period because once we receive the tasks, it takes time to proofread them and send them to the client. Once the client approves the tasks and no further changes are required, we’re all set to pay you! This always takes a few days so this is why this pay period makes sense.
E.g. at the end of July, you get paid for tasks that have been delivered between June 11th and July 10th.
There’s no fixed payment date and it can vary between 25th and 31st.
What do I do about taxes?
You should pay taxes in the country where you are resident. You are responsible for ensuring that this is done correctly. We recommend that you contact your local tax office if you have any questions.
Will my earnings automatically end up on my tax return?
No, they will not. You work as a freelancer and are therefore not employed by us. You are responsible for declaring what you earn on your tax return. Everything you are paid is considered a gross payment (tax has not yet been deducted) and you should enter your earnings yourself on your tax return. Unfortunately we can’t give you professional tax advice.
How long is it from when I’m done with a task until it’s approved (so I can get paid)?
We aim to check the tasks within 48 hours of being submitted. However, sometimes this time period can be longer due to high amount of tasks that are being delivered. We also need to prioritise according to deadlines. Thank you for your patience – we promise to approve as soon as we can!
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