How can I get help when working in Topcontent?
Topcontent has several ways for you to get help. Learn more about our guides, live chat, technical problem tasks, and contacting Content Managers.
Daily tasks notification
More information on the Daily Tasks notification email sent out every day (if tasks are available according to your skills), including how to opt out from the notification.
How the Task Evaluation form works
A guide on how the Done-button return and auto-generated feedback works for proofreaders and QC.
Some Frequently Asked Questions about technical stuff such as tasks, payment and getting help in Topcontent.
A quick guide on using Copyscape
A guide on how we use “Copyscape” to check that all content created in Topcontent is unique, and how to understand and use this tool as a freelancer.
Some Frequently Asked Questions about Payments, including terms and conditions, contracts, taxes and how we set renumeration.
New tasks that are already started
What to do with tasks that are already started or fully written by another freelancer; follow instructions and feedback given.
Topcontent Terminology: A list of words that we use in our system and communication, and what they mean!
Removing Skills from a Freelancer’s Account
Sometimes we remove the skills of our freelancers. Here are some examples when you can have skills removed or an account could be deleted.
Code of Conduct
Our Code of Conduct, including how we communicate feedback and what is not accepted in our system.