Introduction to proofreading

Congratulations on becoming a proofreader with us! This means that either you have recently joined and have the experience to become a proofreader straight away, or that you have been writing with us and have proven that the quality of your writing is so good, you can help out other fellow writers. Either way, this is great news!

Proofreading in a nutshell

In a nutshell, you are double-checking the work that was written by a writer to make sure there are absolutely no errors, and that the content written has followed the client’s instructions. You will correct spelling errors, punctuation errors or typos, and also spend time instructing writers when a deliverable needs editing (rewriting sentences or paragraphs).

Proofreading is not just about performing a spell check. You are also checking for style and consistency in the writing so that it will meet the client’s expectations according to their instructions. We want to encourage our writers and help them improve, so whenever you need to send back a task, say something positive to reinforce what they are doing right so they keep doing it. Afterwards, point out which part they could improve. Don’t be afraid to be specific.

Be nice but be specific!

What we need you to do

We like specific, so here are some specific things we need you to do:

  • Ensure that the articles follow the instructions from us.
  • Check spelling and grammar and correct any small errors like typos.


Improving the text by correcting several grammatical errors and rewriting  (lack of consistency, too long sentences, poorly phrased text, incorrect content) is the writer’s responsibility. If you fix it all yourself, the writer can’t improve. Also, it will take you much longer to complete the proofreading.

A few examples:

Changing “IKAE” to IKEA = proofreader.

Changing “the pretty buildings adorn alongst the street” = writer.

Some more things we need you to do:

  • Check if there are any factual errors
  • Check if there are positive Copyscape results.

Please make sure the article passes Copyscape before you send it on to the next phase.

Here is a quick how-to do this:

  1. Scroll down the information column on the left of the page
  2. Underneath the tabs for ‘send’ ‘return’ ‘drop’ etc, you will see Copyscape.
  3. If there is ‘No’ next to Copyscape it means there is an issue.
  4. Please click on the ‘No’ and you will be directed to webpage that contains matching text.
  5. Once you’ve seen the issue, you can send the task back to writer explaining what needs to be fixed.

If text does not fulfill ALL the quality requirements (see table below), the text is sent back to the writer to improve the language to make for readable and correct text.

Valid reasons to send a deliverable back to writer are: Reasons to approve a deliverable are:
Spelling mistakes Excellent spelling
Grammatical mistakes Excellent grammar
Tone does not fit persona (incorrect tone of voice, too much colloquial terms, overstatements) Adequate style and tone
Non-native (lack of flow – floating indexicals, lack of transitional words, lack of logical connections between sentences, machine translated) High readability and good flow
Unnecessary repetitions with words and sentence length Text conveys information efficiently and uses synonyms accordingly
Factual mistakes and errors, article is not about the subject specified by the title and in the specific instructions. Well researched – factually correct text.

Super Important Stuff!         

We never deliver poor quality to our clients.

Remember, as a proofreader, your role is to support and help writers by informing them on how they can rewrite the text in a better way. The quicker they learn, the fewer mistakes they will make in the future – which means you will be able to proofread more quickly! Win-Win for all!

And in case you encounter any difficulty, we have online chat available at certain times. One of our Content Managers will help you out!

Happy proofreading and stay awesome!

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